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| Home I About Us I Contact Us I Location | |
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| Home I About Us I Contact Us I Location | |
| Living Room Furniture I Bedroom Furniture I Dining Room Furniture I Children Furniture I Special Offers |
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FAQ's Why is your furniture so good value? Because you don't pay the middle man. We either make our models or buy from the manufacturer direct. I'm a little apprehensive about buying furniture online. Why should I buy from you? Very simple: 1 - We're a UK registered Limited company and have been trading online for more than 5 years. 2 - Your payment is protected by your issue bank 3 - You can return your order if you don't like it and get a full refund. Please contact us about this issue if you have any further questions Where does your products get made? 100% of our Furniture is Made in Turkey Where do you deliver? We deliver to Mainland UK. Please contact us for other destinations. When do you deliver? Products in stock are delivered immediately (most destinations within 5 - 10 working days) Made to order products are delivered according to completion. Do you have a assembly service? We only have assembly service for bespoke furniture orders upon request. How can I place an order? You can place your order online, over the telephone and by fax. What are the payment options? We accept credit-debit cards, Bank Transfers and Cheques. Can I collect my order? Yes, you can collect your order upon an appointment from our warehouse in West Midlands. What Type of guarantee do I get? Most of our new product comes with 2 , 3 or 5 years guarantee. Do you have a finance facility? No, we don't have finance facility. However you can make your payment plan for made to order products. How can I change / cancel my order? You can change your order according to nature of the product. Most of cancellations are subject to a 5% fee. What if I don't like the product received? You can return your order according to our return & refund policy within 10 days of arrival Can I change the colour / size / type of the model I like? Yes; for most of made to order products. However it's not possible on bedroom suites and similar products. Please contact us if unsure. Can You Make Something Special I want For My House? Yes; if you do have a special design or scheme in your mind we can discuss your special orders or requests. |
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Furnaturel.com
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